Last month, my wife attended a two day training session. She’s a business analyst for a health insurance company and part of her job is to write requirements for software used company wide. She’s also got a bunch of colleagues with the same title. So, to get everybody to use the same requirement analysis methods, the company had them all trained according to one specific methodology.
Now get this: the entire first day of training was spent on theory. A whole day long, the trainer stood there and explained the theoretical underpinnings of requirements analysis. And no, I don’t think the subject is too light to spend a complete day on. On the contrary, this is probably barely enough.
However, I do take issue with doing the theoretical part of the training during a face-to-face session.
Here’s what the trainer should have done for the benefit of everybody. The trainer included (especially the trainer).
Put the Theoretical Part Online
Put the theory online. This is what a e-learning is for.
Now, I’m not advocating that you put the book online. (There’s always a book, right?) Make it an interactive experience instead. There are numerous options to engage the participant through a learning management system.
For instance, you can still present the theoretical part yourself if you wish, but use a video instead of a live presentation. Divide the video into subtopics and at the end of each subtopic, present an adaptive test. If the training participant fails the test, don’t just present the same video again, but offer another mode of explanation.
Use the lms to email all participants a case to solve. And then have them submit their solutions to a forum in the lms. Finally, ask them to review each other’s solutions.
Double Your Income
By putting the theory online, the trainer hired by my wife’s company could have literally cut the training session by half.
However, they still could have charged the same rate, because the end result is the same: proficiency in the theory behind requirements analysis. They’re still offering the same value, in other words. And of course the remaining part of the face-to-face training would have been concentrated entirely on practice.
This approach has two benefits:
- Because employees can master the theory in their own time, it frees up valuable working time.
- The trainer can deliver twice as many training sessions in the same period of time.
Think about that: because you’re offering the same value, you can charge the same rate. And on top of that, you’re able to deliver more training sessions. So, using e-learning doubles your income!
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